- Starlink users told Insider how SpaceX’s satellite internet service has changed their lives.
- You couldn’t video call your doctor before Starlink. Another went to the restaurant to access the Internet.
- Switching to Starlink Internet has also saved some customers up to $180.
When Brian Wilcox tried to talk to a doctor during a
call during the COVID-19 pandemic, the conversation ended abruptly due to his poor internet connection.
Wilcox, who lives with his wife in rural North Carolina, told Insider the couple have never been able to watch a high-definition (HD) movie or YouTube videos, FaceTime, Zoom, or stream content. — until their Starlink kit arrives.
Starlink, SpaceX’s satellite internet service, was delivered to Wilcox in May 2021. Since Wilcox set it up, it said it can use
services, watch HD videos and access local stations using web browsers.
His wife, a teacher, was finally able to connect to Zoom calls and meetings thanks to Starlink, Wilcox said.
“For those of us who live ‘off the tarmac’, this brings us into the 21st century,” he said.
For many Americans, a life without an internet connection means restrictions on everyday essentials. Insider spoke with various Starlink users who shared how the internet service has changed their lives for the better. They sent Insider confirmation of their Starlink orders and purchases to verify that they were users.
Education and working life improve
Joshua and Jennifer Purcell from Pennsylvania told Insider they had trouble uploading and downloading documents for work through their internet hotspot.
“I always had to go to parking lots or restaurants to get a better internet connection,” Jennifer said.
Since ordering Starlink, Jennifer said her work life has improved and she and her children can work remotely from home. Although Starlink costs $600 upfront, she said they saved about $133 per month after ditching their old internet and satellite dish.
Another customer who has found Starlink profitable is Daniel Krueger from Michigan. He told Insider he saved $180 a month by switching from a well-known satellite internet provider to Starlink.
“Starlink has changed my life in that I can work from home and have all the entertainment and education resources I want, and I can live in a wonderful rural area,” Krueger said. His son is studying advanced computing, which wouldn’t be possible without Starlink, he added.
Connect motorhomes to the Internet
It’s not just households that Starlink has helped, it’s also a great addition to RVs. Christopher Bowman, a Starlink user based in the mountains of Northern California, told Insider that he has lived in an RV permanently and used internet service for work and pleasure since he was born. had received the kit in January.
“As a full-time RVer, finding good internet is nearly impossible,” Bowman said.
Bowman, who runs a Youtube channel, said it would take days to upload videos with its old satellite internet provider. With Starlink, uploading videos takes a few hours, he said. He can also video call his East Coast-based work team, he added.
Starlink in Warzones
On the other side of the world, Starlink plays a role in the war after it was activated in Ukraine at the start of the Russian invasion. Insider previously spoke to Oleg Kutkov, an engineer in the capital of Kyiv, who said he had prepared his Starlink terminal for emergencies if regular broadband services were cut off amid the conflict.
A Ukrainian soldier too Told a British journalist in April, the satellite system proved useful as it allowed troops to stay connected to the internet amid Russian strikes.
Starlink, which had nearly 500,000 users in 32 countries as of the last week of May, plans to launch a total of 42,000 satellites by mid-2027.
Got a tip on SpaceX’s Starlink? Reach out to this reporter via Twitter or email [email protected]